Refund policy

# Refund & Return Policy We want you to love your BreezeBox. If something's not right, we'll make it right. ## 30-Day Return Window You have 30 days from the date of delivery to request a return or refund. ## Eligible for a Full Refund: - Item arrived damaged or defective - Wrong item received - Item not as described ## How to Request a Return: 1. Email us at support@zeebreeze.com with your order number and a photo of the issue 2. We'll respond within 24-48 hours with instructions 3. Once approved, refunds are processed within 5-7 business days to your original payment method ## Non-Refundable: - Items returned after 30 days - Items damaged due to misuse - Change of mind (unless item is unused and in original packaging) ## Shipping Costs: - If the return is due to our error (damaged, wrong item), we cover return shipping - For other returns, the customer is responsible for return shipping costs ## Lost or Delayed Orders: If your order hasn't arrived within 30 days, contact us and we'll investigate and either reship or refund. For questions: support@zeebreeze.com